How ERP software makes you "happy" without worry

1、 Preliminary research stage

When the ERP system starts to be imported, the software supplier will arrange 1-3 months of process investigation and blueprint planning, focusing on the understanding of the enterprise's process and the functional scope of each department. In this process, it is often the software implementation consultant who asks and the enterprise personnel answers. Such understanding often stops on the surface. For the substantive process connection of each department, the source of data is not fully understood, This often occurs during the run to adjust the process. It is suggested that when the consultant understands the process, the enterprise personnel should describe the process and operation mode of the enterprise in detail. At the same time, the consultant should have a deep and comprehensive understanding of the needs of the enterprise, and make these needs written, reasonable, procedural and institutionalized. Both parties have signed and approved the enterprise blueprint plan, and then proceed to the next step.

At the beginning of implementing ERP project of Yongda precision mould (Dongguan) Co., Ltd., Guangdong Fangtian Software Technology Co., Ltd. compiled hundreds of pages of "enterprise informatization blueprint plan" with painstaking efforts.

2、 Basic data preparation stage

1.1 after signing the contract, many software suppliers begin to carry out systematic training for the enterprise. In the process of training, they prepare the basic data of each department. After the training is completed and the basic data is ready, the system can be imported and operated. It sounds that the "overall planning method" is well used. In fact, many enterprises are busy with training and learning during the training. For the company's product material number, warehouse As a result, the training has been completed for 1 or 2 months, and the basic data is still in the process of development. After the basic data is prepared, the operation knowledge learned in the early training is forgotten. At this time, only another training and learning is needed, which wastes a lot of manpower, time and money. It is suggested that after signing the contract with the software supplier, the enterprise shall plan and sort out all the basic data of the system under the guidance of the supplier. Then import the basic data into ERP system. During the training, the data of the enterprise is used to explain, which is more conducive to the user's reception.

1.2 the planning of goods coding is very important in the process of ERP implementation. Many enterprises hope that the products can be fully identified through the item number, which will make the item number cumbersome and hard to remember (some enterprises are as long as 25 yards). After a period of operation, it was found that the long material number was not suitable for the company. At this time, the previous planning was overturned and all started again.

3、 System training stage

2.1 during the training period, due to the busy work of the personnel of each department, they are often called away due to work and telephone in class, resulting in a lack of knowledge after the training. At this time, they have to arrange another time for the second training. How can we do more with less.

2.2 ERP software training is not only a teaching process, but also a process integration process. During the training, each department should explain the actual data of the enterprise and combine with the actual process. In the process, abnormal conditions should be considered as much as possible, so that special conditions can be considered in subsequent process planning.

2.3 many enterprises think that as long as my employees learn how to operate, in fact, the operators should not only be able to operate, but also teach others to operate. When the work is transferred or the personnel leaves, they can handover clearly, instead of requiring the consultants to do the training. It is suggested that the staff of each department should write down their own training notes and prepare detailed SOP documents after the training.

2.4 although ERP training is for each department, the enterprise needs to assign 1-3 project personnel to track the whole process. In the future, some problems can be solved directly by the project personnel when the system is running. But now many enterprises have appointed project personnel, but the project personnel have not made a comprehensive study, so if there is a problem, we must find a consultant, which will lead to the situation that "the consultant is running normally, and the consultant is all problems". Also greatly increased the implementation cost of enterprises.

4、 Process planning stage

4.1 the system process planning determines the success or failure of the launch. The enterprise process planning should follow the principle of "overall planning, step-by-step implementation". For example, first plan the operation of purchase, sales, inventory, production and outsourcing, then import APS advanced scheduling system after 1-2 months of operation, and then incorporate it into the financial system. But enterprises often hope that everything can be done and all aspects can be managed when planning, which increases the difficulty of trial operation stage. However, many people misunderstand that step-by-step implementation is step-by-step purchase, and it is better to purchase together, so as to achieve the overall planning.

4.2 in the process planning, due to the unclear division of responsibilities, when the actual system is operated after operation, some transactions will not be entered into the system, resulting in the following processes unable to operate or the data is inaccurate.

4.3 employees of the enterprise's own process mode are deeply rooted, and they are unwilling to cooperate when there is a slight adjustment. But the operation of ERP is a chain. If one link does not cooperate, it will lead to the whole unable to operate. It is suggested to have the cooperation of senior leaders in the process planning so as to enhance the implementation.

5、 System operation stage

5.1 employees are used to the original manual operation mode of "trade first, then print out documents", and transaction documents are often not entered into the system in time, resulting in the following processes unable to run or the data is inaccurate.

5.2 due to the poor training effect in the early stage, many functions in the subsequent use do not know how to use, it is recommended that the software supplier provide a full set of system teaching video, which is also convenient for the backward personnel of the enterprise to learn.

5.3 when the system is running, there are some functions that need to be added by the software supplier, but it will take a while for the software supplier to be added. At this time, the consultant will give another temporary scheme for use, but the user will often stop working because the function is not added, resulting in the later process unable to run. Delay the overall online progress.

6、 Later maintenance stage

6.1 after the first five processes, the operation of the system has achieved results. At this time, when the turnover rate of enterprise personnel is relatively large, if the ERP project personnel are not familiar with the system and do not have complete SOP documents, they will not be able to completely separate from the consultant and increase the enterprise cost.

6.2 after the normal operation of the system, MIS personnel often take care of the database for a long time without transferring the backup, and the server suddenly breaks down, resulting in data loss.

The implementation of ERP software is benefit and risk. Only by correctly understanding the risk, controlling the risk, and then reducing the risk, can we successfully implement the ERP system and fully enjoy the huge benefits that the ERP system brings to the enterprise.